Privacy Policy
Last updated: August 2026
Magazine Eretz Hatzvi Ltd. (hereinafter: the “Company,” “we,” “us,” or “our”) respects the privacy of users of eretzstore.com and is committed to protecting the personal information provided to us, in accordance with the Israeli Protection of Privacy Law, 5741–1981, the Protection of Privacy Regulations (Data Security), 5777–2017, and other applicable laws.
This Privacy Policy explains what information we may collect when you use the website, the purposes for which it may be used, with whom it may be shared, and your rights regarding your personal information.
1. Information We Collect
When you make a purchase, contact us, subscribe to receive communications, or use services offered through the website, we may collect information that you provide to us, including:
Your first and last name, billing and shipping addresses, telephone number, email address, order and product information, purchase history, and other information that you choose to provide when contacting us.
Certain technical information may also be collected automatically when you use the website, including your IP address, device and browser type, pages visited, the source from which you reached the website, and information concerning your use of the website.
Full credit card details are not stored by the Company. Payments are processed through third-party payment service providers in accordance with their systems and procedures.
2. Providing Personal Information
You are not legally required to provide us with personal information, and providing such information is voluntary and subject to your consent.
However, certain information is necessary in order for us to provide our services or complete a transaction. For example, without your name, contact information, and the address required for delivery, we will not be able to complete your order and deliver the products you purchase.
3. How We Use Personal Information
Information we collect may be used for purposes including:
Processing and fulfilling orders; delivering products; communicating with customers; providing customer service and responding to inquiries; processing and administering payments; issuing invoices, receipts, and other documents required for transactions or by law; administering and operating the website; maintaining website security and preventing misuse or fraud; analyzing and improving our services, website, and user experience; and sending updates, information, promotions, and marketing communications, subject to applicable law and any consent required by law.
We will not use personal information for purposes incompatible with the purposes for which it was provided or collected, except as permitted or required by law.
4. Sharing Information with Third Parties
The Company does not sell personal information to third parties.
Personal information may be provided to or accessed by service providers that assist us in operating the website and providing services to our customers, to the extent necessary for those purposes.
These may include payment processors, shipping and delivery companies, hosting and IT service providers, accounting and invoicing systems, email and mailing service providers, technical support and information-security providers, analytics services, and advertising services.
Information may also be disclosed when required by law, pursuant to a court order or request from a competent authority, or when reasonably necessary to protect the Company’s rights or prevent unlawful use of the website.
Where possible, information disclosed will be limited to what is necessary for the purpose for which it is provided.
5. Marketing Communications
Subject to applicable law, the Company may send customers and persons who have provided the required consent information, updates, offers, and communications concerning its products and services.
Where consent is legally required for advertising or marketing communications, such communications will be sent in accordance with the consent provided and applicable law.
You may request at any time that we stop sending you marketing communications by using the unsubscribe option included in our communications or by contacting us.
6. Cookies and Similar Technologies
The website may use cookies and similar technologies for its proper operation, storing user preferences, security, measuring and analyzing website usage, improving our services and, depending on the services used on the website, advertising and measurement of marketing activity.
Some cookies and similar technologies may be provided or operated by third-party services.
You can restrict or delete cookies through your browser settings. Blocking certain cookies may prevent some website features or services from functioning properly.
7. Data Retention and Security
The Company takes reasonable and customary measures to protect personal information in its possession against unauthorized access, use, alteration, or disclosure, in accordance with applicable legal requirements.
Information will be retained for as long as necessary for the purposes for which it was collected, for the administration of the Company’s activities, and to comply with applicable legal, accounting, and other obligations.
However, no computer system can be guaranteed to be completely secure, and the Company cannot guarantee absolute protection against unauthorized access or intrusion.
8. Right to Access and Correct Personal Information
In accordance with the Israeli Protection of Privacy Law, individuals are entitled to access personal information held about them in a database, either personally or through a duly authorized representative.
If you find that information held about you is incorrect, incomplete, unclear, or outdated, you may contact us and request that the information be corrected or updated, subject to applicable law.
Requests to access or correct personal information may be submitted using the contact information below.
9. Data Controller and Contact Information
The controller of the personal information is:
Magazine Eretz Hatzvi Ltd.
5 Ma’avar Yabok Street
Tel Aviv, Israel
Telephone: +972-3-6912211
Email: office@eretz.com
For questions concerning this Privacy Policy or requests to exercise your rights to access or correct personal information, please contact us using the details above.
10. Changes to this Privacy Policy
The Company may update this Privacy Policy from time to time, including as a result of changes to the website, our services, technology, or applicable legal requirements.
The current version of the Privacy Policy will be published on this page, together with the date on which it was last updated.
Privacy Policy
Last updated: August 30, 2026
Magazine Eretz Hatzvi Ltd. (“ERETZ”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using eretzstore.com (the “Website”).
This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, and the rights available to you.
Our processing of personal information is subject to applicable privacy and data-protection laws, including the Israeli Protection of Privacy Law, 1981, as amended, and, where applicable, the EU General Data Protection Regulation (“GDPR”) and UK data-protection law.
1. Who We Are
The Website is operated by:
Magazine Eretz Hatzvi Ltd.
5 Ma’avar Yabok Street
Tel Aviv, Israel
Telephone: +972-3-6912211
Email: office@eretz.com
Magazine Eretz Hatzvi Ltd. is the controller of the personal information described in this Privacy Policy.
2. Information We Collect
We may collect personal information that you provide directly to us when you place an order, create an account, subscribe to a publication or mailing list, contact us, or otherwise use the Website.
This may include:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order and purchase information
- Products, subscriptions or services purchased
- Account information, if you create an account
- Communications you send to us
- Information required to process and fulfil your order
When you use the Website, certain technical information may also be collected automatically, subject to your cookie choices where consent is required. This may include:
- IP address
- Browser and device information
- Pages visited
- Referring website or advertising source
- Date and time of visits
- Website interactions
- Shopping and purchasing activity
- Cookie and similar technology identifiers
We do not intend to collect sensitive personal information through the Website unless it is necessary for a specific purpose and permitted by law.
3. Providing Personal Information
You are not legally required to provide us with personal information merely because you visit the Website.
However, certain information is necessary when you choose to purchase products, arrange delivery, create an account or request particular services.
If you do not provide information necessary to process an order, payment or delivery, we may be unable to complete your purchase or provide the requested service.
4. How We Use Your Information
We may use personal information for the following purposes:
- Processing and fulfilling orders
- Arranging payment and delivery
- Managing subscriptions
- Providing customer service
- Communicating with you regarding your orders or account
- Maintaining customer and transaction records
- Operating, maintaining and securing the Website
- Preventing fraud, misuse and security incidents
- Complying with accounting, tax and other legal obligations
- Understanding how visitors use the Website
- Measuring the effectiveness of our advertising and marketing
- Improving our products, publications, Website and services
- Sending marketing communications where permitted by law
We do not use personal information for purposes materially incompatible with those described in this Privacy Policy unless permitted or required by law.
5. Legal Bases for Processing
Where the GDPR or UK data-protection law applies, we process personal information under one or more appropriate legal bases.
These may include:
Performance of a contract – for example, processing your information in order to accept, fulfil and deliver an order.
Legal obligations – for example, maintaining records required for accounting, taxation or other legal purposes.
Legitimate interests – where necessary for the legitimate operation, security and improvement of our business and Website, provided that those interests are not overridden by your rights and interests.
Consent – where required, particularly in relation to certain cookies, advertising technologies or marketing activities. Where processing is based on consent, you may withdraw your consent at any time.
6. Payments
Payments made through the Website may be processed through third-party payment and credit-card processing providers.
Information necessary to complete a transaction may be transmitted securely to the relevant payment provider.
We do not use payment-card information for purposes unrelated to processing your transaction.
7. Sharing Personal Information
We may disclose personal information to service providers and other parties where reasonably necessary to operate our business and provide our services.
These may include:
- Payment and credit-card processing providers
- Delivery, postal and courier companies
- Website hosting and technical service providers
- E-commerce and website service providers
- Accounting and invoicing providers
- Email and communications service providers
- Analytics providers
- Advertising and marketing platforms
- Professional advisers
- Government authorities or regulators where disclosure is required by law
Such parties may receive only the information reasonably necessary for the relevant service, subject to applicable legal requirements.
We may also disclose information where required by law, court order or lawful governmental request, or where reasonably necessary to protect our rights, customers, Website or business.
We do not sell personal information in the ordinary meaning of selling customer lists or personal details for monetary payment.
8. Cookies and Similar Technologies
The Website uses cookies and similar technologies.
Some cookies are strictly necessary for the Website and online store to function. These may be used, for example, to maintain your shopping cart, remember your session, provide security features and enable checkout.
Other cookies and technologies may be used for:
- Analytics
- Measuring Website traffic and performance
- Understanding how visitors use the Website
- Measuring advertising effectiveness
- Advertising and marketing
Where required by applicable law, non-essential cookies and tracking technologies are activated only after you have provided the relevant consent through our cookie-consent system.
You can accept, reject or customise non-essential cookies using the cookie-consent controls displayed on the Website. You may subsequently change your cookie preferences through the available cookie settings.
Blocking or deleting strictly necessary cookies through your browser may affect the operation of the Website, including shopping-cart and checkout functionality.
9. Analytics
We may use Google Analytics and related Google technologies to understand how visitors use the Website and to measure Website performance.
Depending on your consent choices and applicable law, these technologies may collect information such as device and browser information, pages viewed, approximate location derived from IP address, traffic sources and interactions with the Website.
Where consent is required, analytics technologies will be used subject to your consent choices.
10. Meta/Facebook Advertising Technologies
We use technologies provided by Meta Platforms, including the Meta Pixel, to measure advertising performance and understand interactions with advertisements and the Website.
We may also use Meta’s server-side Conversions API in connection with our advertising measurement.
Depending on your consent choices and applicable law, these technologies may process information concerning visits to the Website, interactions with products, shopping activity, purchases, device or browser information and identifiers used for advertising measurement.
Where consent is legally required for such advertising technologies, their use is subject to your consent choices through our cookie-consent system.
Meta may process information it receives in accordance with its own privacy terms and policies.
11. Marketing Communications
If you subscribe to our mailing list or otherwise agree to receive marketing communications, we may send you information concerning ERETZ publications, books, subscriptions, products, special offers or related activities.
Where permitted by applicable law, we may also contact existing customers concerning our products and services.
You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the communication or by contacting us at:
Unsubscribing from marketing communications does not prevent us from sending necessary transactional communications relating to an order, payment, delivery, subscription or customer-service request.
12. International Transfers
Magazine Eretz Hatzvi Ltd. is located in Israel.
If you access the Website from another country, including a country in the European Economic Area or the United Kingdom, your personal information may therefore be processed in Israel.
Some of our service providers may also process information in other countries, including through internationally operated cloud, analytics, payment, advertising and technology services.
Where applicable data-protection law requires safeguards for international transfers, we take appropriate measures or rely on legally recognised transfer mechanisms.
13. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business and legal requirements.
Retention periods may vary depending on the type of information and may take into account:
- Order fulfilment and customer service
- Subscription administration
- Accounting and taxation requirements
- Legal and regulatory obligations
- Fraud prevention and security
- Establishing, exercising or defending legal claims
- Marketing preferences and consent records
Information that is no longer required will be deleted, anonymised or otherwise handled in accordance with applicable law and our data-retention practices.
14. Security
We take reasonable administrative, technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website, database or method of transmission over the Internet can be guaranteed to be completely secure.
15. Your Rights
Depending on the law applicable to you, you may have rights concerning your personal information.
Under Israeli law, these may include rights to request access to personal information held about you and to request correction or deletion where the information is inaccurate, incomplete, unclear or outdated, subject to applicable law.
Where the GDPR or UK data-protection law applies, your rights may include:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of information in certain circumstances
- The right to restrict processing in certain circumstances
- The right to object to certain processing
- The right to data portability where applicable
- The right to withdraw consent where processing is based on consent
- The right to object to direct marketing
These rights are subject to the conditions, limitations and exemptions provided by applicable law.
To exercise a privacy right, contact us at:
We may need to verify your identity before responding to a request.
16. Complaints
If you have concerns about our use of your personal information, please contact us first at office@eretz.com, and we will endeavour to address your concern.
Depending on where you live and the law applicable to you, you may also have the right to lodge a complaint with the relevant data-protection supervisory authority.
Individuals in the United Kingdom may have the right to complain to the UK Information Commissioner’s Office (ICO).
Individuals in the European Economic Area may have the right to complain to the competent data-protection authority in their country.
Individuals in Israel may contact the Israeli Privacy Protection Authority where applicable.
17. Children’s Privacy
The Website is intended primarily for adults purchasing publications, books, subscriptions and related products.
We do not knowingly use the Website to solicit personal information from children for behavioural advertising or similar purposes.
If you believe that a child has provided personal information to us inappropriately, please contact us at office@eretz.com.
18. Third-Party Websites
The Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of any third-party services you use.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements or privacy practices.
The current version will be published on this page, together with the date of the latest update.
Where required by law, we will provide additional notice of material changes.
20. Contact Us
For questions about this Privacy Policy, our use of personal information, or requests concerning your personal information, please contact:
Magazine Eretz Hatzvi Ltd.
5 Ma’avar Yabok Street
Tel Aviv, Israel
Email: office@eretz.com
Telephone: +972-3-6912211
